FAQs
Welcome to Bimboizm’s Frequently Asked Questions (FAQs) page. Here, you’ll find answers to common questions about our products, services, and policies. If you don’t find the information you’re looking for, please feel free to contact us.
1. What types of drones do you offer? We offer a wide range of drones, including beginner models, advanced drones for enthusiasts, and professional-grade drones for various applications. Our inventory includes quadcopters, hexacopters, and more, suitable for different skill levels and needs.
2. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order directly from the “Track Your Order” page on our website using this tracking number.
3. What is your return policy? You can return items within 30 days of receiving your order. Items must be in their original condition and packaging. For detailed instructions on how to initiate a return, please visit our Return and Refund Policy page.
4. Do you offer a warranty on your products? Yes, we offer a 2-year warranty on all our products. For more information on what is covered and how to make a warranty claim, please refer to our “Our Warranty” page.
5. Can I cancel my order after it has been placed? Yes, you can cancel your order within 12 hours of placing it by visiting the “Cancel Your Order” page on our website. After 12 hours, the order may have already been processed and shipped.
6. What are your shipping times?
- United States: Economy shipping takes 5-8 business days.
- Other Countries: Standard shipping takes 6-12 business days. Handling time is 2-3 business days for all orders.
7. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options as indicated on our checkout page.
8. Do you ship internationally? Yes, we ship to various countries worldwide. Please note that international orders may be subject to import duties, taxes, and charges, which are the buyer’s responsibility.
9. How can I contact customer support? You can reach our customer support team by email at Contact@bimboizm.shop or by phone at +1 (760) 287-3193. Our support team is available to assist you with any questions or concerns you may have.
10. Do you offer any discounts or promotions? Yes, we periodically offer discounts and promotions. To stay updated on our latest offers, please subscribe to our newsletter and follow us on social media.
11. What should I do if I receive a defective or incorrect item? If you receive a defective or incorrect item, please contact us immediately at Contact@bimboizm.shop with your order details and a photo of the issue. We will arrange for a replacement or a refund at no additional cost to you.
Contact Us
If you have any other questions or need further assistance, please contact us at:
Bimboizm
45430 Fargo St, Indio, CA 92201, USA
Phone: +1 (760) 287-3193
Email: Contact@bimboizm.shop